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Information - Emergencies & Medical Services

Detailed information about the services available in New Milton

 

Medical Services in New Milton

 

Using the Emergency Services

Dialling the 999 or 112 Service.  Remember if it's not a real Emergency to call 101 for the Police or 111 for medical guidance.

When you dial 999, your call will be answered by a telephone exchange operator who will ask you which emergency service you require and the telephone number that you are dialing from. You must then stay on the line where you will then be connected to the appropriate Control Room in the area you are calling from, not the local fire, police or ambulance station.

As you are being connected to the Service you may hear the telephone exchange operator passing your telephone number to the appropriate control operator.

The Control Operator Will Ask You Some Questions

  • What is the problem?
  • What is the address?
  • What is the nearest main road?
  • What town are you in?

Don't put the telephone down until all the details have been taken

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Telephone Support Services

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Alcoholics Anonymous

Millions of men and women have heard or read about the unique Fellowship called Alcoholics Anonymous since its founding in 1935. Of these, more than 2,000,000 now call themselves members. People who once drank to excess, they finally acknowledged that they could not handle alcohol, and now live a new way of life without it.

  www.alcoholics-anonymous.org.uk/Home

  Telephone Support Service

  0800 9177650

  help@aamail.org

AA is concerned solely with the personal recovery and continued sobriety of individual alcoholics who turn to the Fellowship for help. Alcoholics Anonymous does not engage in the fields of alcoholism research, medical or psychiatric treatment, education, or advocacy in any form, although members may participate in such activities as individuals.

Information last updated on 6 September 2020. For corrections please e-mail.

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Alzheimer's Society

Alzheimer's Society is a United Kingdom care and research charity for people with dementia and their carers. It operates in England, Wales and Northern Ireland

  www.alzheimers.org.uk/

  Telephone Support Service

  02380 610159

For General Enquries : https://www.alzheimers.org.uk/form/contact-us-general-enquiries

Information last updated on 6 September 2020. For corrections please e-mail.

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Childline

We're here for you, whatever's on your mind. We'll support you. Guide you. Help you make decisions that are right for you.Our tips and techniques, ideas and inspiration, can help you feel more in control. And you can access them in your own time, at your own pace!

  www.childline.org.uk/

  Telephone Support Service

  0800 1111

Because of the coronavirus, we’ve had to make changes to how Childline works to keep our staff and volunteers safe. You’re only able to speak to a Childline counsellor from 7:30am-midnight, Monday to Friday, and 9am-midnight at weekends. To make sure we can answer everyone who’s waiting, you also won’t be able to join the queue for a 1-2-1 chat after 10:30pm.

Information last updated on 6 September 2020. For corrections please e-mail.

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Samaritans

Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone helpline.

  www.samaritans.org/

  116 123 (24 hours)

  jo@samaritans.org

We're here to listen, no judgement, no pressure, and help you work through what's on your mind. We'll never tell you what to do. If you need advice or specialist support for a specific issue, such as a bereavement or domestic abuse, we've put together a list of specialist organisations, including their contact details, which you may find helpful. Whatever you're going through, call us free any time, from any phone, on 116 123.

Information last updated on 6 September 2020. For corrections please e-mail.

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Inclusion New Forest - Alcohol & Drug Recovery

We provide support and treatment to anyone impacted by their own or someone else’s drug or alcohol use. We are an inclusive specialist team of different professional backgrounds, expertise and lived experience and we believe we can help you to make changes for the better.

  www.inclusion.org/services/inclusion-new-forest/

  2-3 Parkland Place, Old Milton Road, New Milton. BH25 6DJ

  0300 124 0103

Information last updated on 6 September 2020. For corrections please e-mail.

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The Silverline

The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

  www.thesilverline.org.uk/

  Telephone Support Service

  0800 4 70 80 90

  info@thesilverline.org.uk

Information last updated on 6 September 2020. For corrections please e-mail.

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Victim Support in the New Forest

As an independent charity, we work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. We help people feel safer and find the strength to move beyond crime. Our support is free, confidential and tailored to your needs.

  www.victimsupport.org.uk/help-and-support/get-help/support-near-you/south-east/hampshire-and-isle-wight

  Counselling Service

  0808 178 1641 / 0808 168 9111 (Outside of Office Hours)

Live Chat is available 24/7 : https://www.victimsupport.org.uk/help-and-support/get-help/support-near-you/live-chat

Information last updated on 12 September 2020. For corrections please e-mail.

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Hampshire Constabulary

Call 999 or 112 when a crime is happening, someone is in danger or someone is violent.

Call 101 when a crime has already happened, you want to speak to a police officer or you want advice or information.

There is a helpful mnemonic to remember when to use 999:

  • Phone 999 only if:
  • Offenders are nearby
  • Life is at risk
  • Injury is caused or threatened
  • Crime or disorder is in progress
  • Emergency situations

   Main Hampshire Constabulary Website

   Online Reporting of Crimes / Traffic Incidents / Missing Persons / Anti-Social Behaviour / Lost or Stolen Vehicles / Lost or Found Property

   Register to receive Community Alerts

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Hampshire Fire and Rescue Service

Call 999 or 112 when a there is a Fire.

Emergency calls to the Fire and Rescue Control Room are handled, from receipt of the call to mobilising the Fire Appliance, in less than 60 seconds.

If you have a fire – Do not attempt to extinguish it unless it is safe to do so. Leave the property, closing all the doors behind you and do not go back in to the property until you are told it is safe to do so by the firefighters who attend.

If you are trapped in a fire situation and are unable to leave your properly safely, the fire control operator will stay on the line with you and give you fire survival guidance to help you until the fire engine arrives.

  Please note that making a hoax call is both a criminal offence and may endanger the lives of others !!

   Hampshire Fire and Rescue Service Website

  Advice and Guidance on keeping safe -

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South Central Ambulance Service

Call 999 or 112 when it is certain that an Ambulance is required

Call 111 - the new number for when its is less urgent than calling 999

South Central Ambulance Service NHS Foundation Trust (SCAS) encourages member of the public to Think before dialing 999 We need your help to get to those who really need us most.

Before dialing 999 THINK about whether you need an ambulance, many everyday illnesses can be easily treated at home.

   South Central Ambulance Service - Website

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HM Coastguard Service

Call 999 or 112 when it is certain that the Coastguard Service should be alerted.

The highly trained Maritime Rescue Coordination Centre personnel are ready to respond to emergency calls 24-hours, 365 days a year for the UK coast and surrounding waters. The primary aim is to reduce incidents through prevention activity, education and improved regulations while maintaining effective enforcement.

   Maritime and Coastguard Agency - Website

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New Forest Victim Support

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Victim Support in the New Forest

As an independent charity, we work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. We help people feel safer and find the strength to move beyond crime. Our support is free, confidential and tailored to your needs.

  www.victimsupport.org.uk/help-and-support/get-help/support-near-you/south-east/hampshire-and-isle-wight

  Counselling Service

  0808 178 1641 / 0808 168 9111 (Outside of Office Hours)

Live Chat is available 24/7 : https://www.victimsupport.org.uk/help-and-support/get-help/support-near-you/live-chat

Information last updated on 12 September 2020. For corrections please e-mail.

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New Forest Animal Emergency Hotlines

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Dog Wardens - Lost/Strays/Dogs out of Control

 

   02380 285000  -  Office Hours

   02380 285202  -  Out of Office Hours

   Stray Dogs & Other Animals - New Forest District Council

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ICE - In case of emergency

In an emergency situation, emergency personnel are faced with on the spot decisions. When every second counts, emergency personnel need answers fast so they can quickly and effectively give you or your loved ones the medical attention they so desperately need.

ICE (In Case of Emergency) is here to assist and help the emergency services on your behalf, should you become involved in an emergency situation. If you have ICE in your phone you can help the emergency services by providing an emergency contact or medical information.

When ICE., In Case of Emergency, is typed in front of a loved one’s name, it will instantly let the rescue services know who to contact. In fact anyone with a mobile phone can take part in the program. It’s easy, it’s free.

When emergency crews respond to an accident, one of the first things they will do is try to track down the victim's mobile phone. They will look through the mobile phone's contact list looking for an ICE. listing.

To set up ICE on your mobile:

  • Step 1:Create an entry or edit a contact in your mobile phone
  • Step 2: Name the contact ICE followed by name or information
  • Step 3: Save the number as your emergency contact

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Medical Services

 

See more details on the Website

 

Doctors  Dentists   Local Hospitals  'The Practice' Pharmacies

 

Doctors

Arnewood Practice (Part of The Coastal Medical Partnership)

   Milton Medical Centre. Avenue Road.  New Milton.  Hampshire

   7:30 a.m.until 8:00 p.m. - Mondays otherwise 8:00 a.m.until 6:30 p.m.

   01425 620393

   01425 624206 for results of tests

  Practice Website

  The Team at The Arnewood Practice

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Barton Surgery (Part of The Coastal Medical Partnership)

    1 Edmunds Close.  Barton on Sea.  New Milton

   Monday - 8:00 a.m.until 8:00 p.m. and 8:00 a.m.until 6:30 p.m. Weekdays

   01425 620830

   Practice Website

   Information about changes at the Surgery - September 2020

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New Milton Health Centre (Part of The Coastal Medical Partnership)

   New Milton Health Centre.  Spencer Road.  New Milton

   Monday and Wednesday - 8:30 a.m.until 7:00 p.m.

   Tuesday and Friday - 8:30 a.m.until 6:00 p.m.

   Thursday - 7:30 a.m.until 6:00 p.m.

   01425 621188

  Practice Website

 

Dental Practitioners

Birchfield Dental Practice

   23 Spencer Road.  New Milton

   01425 615080

   E-Mail the Practice

   Practice Website

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Homemill Dental Surgery

   Homemill House. Station Road.  New Milton

   Monday to Friday :  8:30 a.m.until 5:00 p.m. (6:00 p.m. on Mondays)

   01425 203681

   E-Mail the Practice

   Practice Website

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My Dentist Dental Centre

   18 Mount Avenue.  New Milton.

   01425 639135

   Practice Website

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New Forest Dental Practice

   1 Ashley Road.  New Milton BH25 6BA

   01425 619616

   Practice Website

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The Elms Dental Practice

   29 Elm Avenue.  New Milton

   Monday - Friday 9:00 a.m.until 1:00 p.m. and 2:00 p.m. until 5:00 p.m.

   01425 612111

   Practice Website

 

Local Hospitals

There are no Hospitals within New Milton itself.   

October 2020 Urgent Notice

Royal Bourmouth & Poole Hospitals - please share this information. A new phone number has been initiated for Bournemouth / Chistchurch and Poole Hospitals and some calls to residents are going unanswered as people don't recognise the number. If you get a call from 0300 019 XXXX - then it is the Hospital calling a patient.

 

  The Local Hospitals are :-

 

Lymington New Forest Hospital  Wellworthy Road, Lymington 01590 663000
Southampton General Tremona Road, Southampton 02380 777222
Royal South Hants Bintons Terrace, Southampton. 02380 634288
Princess Anne Hospital  Coxford Road, Southampton. 02380 777222
Royal Bournemouth Castle Lane East, Bournemouth 01202 303626
Poole General Longfleet Road, Poole 01202 665511

    

 

The Practice at Lymington

Popular health service at ‘The Practice’ to continue in Lymington

The Practice offers extended hours access to GP appointments for 7 practices across The New Forest.

You can book directly by calling 01590 630545 during the opening times detailed below.

Monday - Friday: 4pm-8pm

Saturday: 8am-4pm

Sunday: 10am-2pm

Extra GP and practice nurse appointments will be provided for people registered with seven local surgeries: 

  • New Milton Health Centre

  • Arnewood Surgery

  • Lyndhurst Surgery

  • Barton and Webb-people Surgery

  • Milford and Wisteria Surgery

  • Chawton House Surgery

  • New Forest Central Medical Group

The Practice first opened in 2015 as a part of a pilot scheme, funded through the Prime Minister’s Challenge Fund.  Seven local GP practices came together to open The Practice – an extra ‘branch’ at Lymington New Forest Hospital.

When our Surgery is closed (from 6:30 pm to 8:00 am weekdays, weekends and on Public and Bank Holidays), if you require urgent medical assistance, which cannot wait until the surgery re-opens, this is provided through the NHS 111 service - dial 111 - calls are free from landlines and mobiles. 

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Pharmacies in New Milton

 

Tesco Superstore

   Caird Avenue,  New Milton.  BH25 5BP

   8:00 a.m. until 10:00 p.m.

   0345 677 9489

   Main Store Website

 

Ashley Pharmacy

   The Parade, 10 Ashley Rd, New Milton BH25 5BS

   9:00 a.m. until 1:00 p.m. and 2:15 p.m. until 5:30 p.m.   (Saturday until 1:00 p.m. only and Sunday closed)

   01425 612126

   NHS Web Site

 

Boots

   61 Station Rd, New Milton BH25 6HY

   9:00 a.m. until 5:30 p.m.  (Closed Sunday)

   01425 610359

   https://www.boots.com/

 

Day Lewis Pharmacy

   4 Old Milton Green, Barton on Sea, New Milton BH25 6QA

   9:00 a.m. until 6:00 p.m.  (Saturday until 1:00 p.m. - Sunday Closed)

   01425 613222

   https://www.daylewis.co.uk/

 

Kamsons Pharmacy (Previously Lloyds)

   2-3 Homemill House, Station Road, New Milton, BN25 6HX   

   8:30 a.m. until 6:30 p.m.  (Sunday 9:00 a.m. until 5:30 p.m.

   01425 619911

   https://www.kamsons.co.uk/pharmacy/new-milton/

 

New Milton Pharmacy

   48 Station Rd, New Milton BH25 6JX

   7:00 a.m. until 10:00 pm  (Sunday 9:00 a.m. until 7:00 p.m.)

   01425 613971

   http://newmiltonpharmacy.co.uk/